‘Feel like you’re going up creek without a paddle? Use your O.A.R.S.!’
By E3 Consulting
Last week Helena and Zoe attended the third module of the JCI Southampton Being a Young Leader Programme, in which leader Hannah Hastilow explored how coaching can be used to inspire and motivate. Hannah works at the University of Southampton Students’ Union, and introduced coaching techniques to her office with great success.
Coaching often draws many sporting connotations, however it is increasingly finding a place within businesses as a useful tool to improve productivity and staff morale. This is something we have recognised for some time at E3, and have made part of our support processes within the business. Everybody has the ability to coach or be coached – be they an employee or a manager. Cultivating the skills to coach others and help inspire them can work in improving performance both up and down the workplace hierarchy. This is also pertinent for E3 where we have a flat level structure; coaching is relevant for all levels of experience and is essential for reinforcing learning points from formal or informal training to encourage continual development.
Hannah was a great leader, and was enthusiastic, engaging, and really made you think – which is the whole point of coaching in the first place. She taught the group some of the key things to consider when coaching someone. These fall into the popular coaching acronym of OARS – Open questions, Affirmations, Reflection and Summary, which encourages coaches to be as open minded and empathetic as possible when coaching another.
Helena and Zoe came away really motivated, and are already trying out the techniques on each other and others in the business!
Categorised in: Training
This post was written by makedo